Keep your business running smoothly and efficiently through Mustard Seed Tech Support Plan which includes phone, fax and email support provided by our technical and business support specialists, plus software upgrades, if your subscription period covers the new version release.

We offer three levels of support based on your every need.

Introductory Support
Upon purchase of our software, you automatically receive 30 days of introductory phone, fax and email support. Simply Accounting also offers Support Notes and Tips sections which can give you answers to the most common questions received by our technical support technicians. Check them out whenever you have a question. It’s quick and it’s free.

Mustard Seed Tech Support Plan
Ongoing assistance is available through Mustard Seed Tech Support Plan. It includes unlimited priority telephone, fax, and email support for the duration of your subscription.

Current subscribers are also entitled to upgrades to new versions.

Contact Riza Agustin at tel. nos. +63(2) 533-1562 | 533-3612 | 533-6040 or e-mail to support@mseedsystems.com to know more about our Introductory and Tech Support Plans.

Certified Consultants
You can also request for on-site assistance from the nearest Mustard Seed Certified Consultant or directly from Mustard Seed Systems.

Things to consider when choosing a Mustard Seed Certified Consultant:

When choosing an Certified Consultant to work with, it is important that you feel comfortable with him and feel that he is the right choice for your business. The following suggestions may help:

- speak to the individual consultant
- discuss, with the consultant, your business and what sort of help you're looking for
- ask him relevant questions about what they can offer you.

Consultants have different levels of experience and qualifications and they offer a varying range of services at different prices so make sure you identify what is important to you.

To find out more information about Mustard Seed Certified Consultants, call Mr. Osler Fajardo at +63(2) 533-1562 | 533-3612 | 533-6040 Fax No.: +63(2) 533-6040 or send email to osler@mseedsystems.com.

Service Pack

Free for International Versions

If you have installed Simply Accounting 2004 Basic or Simply Accounting 2004 PRO, you should install the free Service Pack using the instructions provided. This Service Pack resolves problems that some users have experienced. Click here for more information on how to download Service Pack for Simply Accounting 2004 Basic and Simply Accounting 2004 PRO.