1. Collection of Personal Information
Types of Information Collected
When you become a Circle of Engineers member of Mustard Seed Systems Corporation, we may collect and hold personal information about you, that is, information that can identify you, and is relevant to providing you with the services or products you are seeking. This personal information may include details such as your name, age, gender, contact information, products, and services you are interested in or require more information about. If you purchase or request products and services from us, we may also request your preferences for receiving further marketing or promotional material.
The choice of how much information you provide to us is yours. We seek this information to process and provide the details you request, improve the quality of our products and services, or to assist you to determine which products and services best meet your needs.
Method of Collection
Personal information will generally be collected directly from you through the use of any of our standard forms, over the internet, via email, or through a telephone conversation with you. We may also collect personal information about you from third parties acting on your behalf (for instance, clients).
We also collect information from subscribers (persons registering their details with us through the website) or website visitors for the purpose of improving our quality and effectiveness as well as providing you with appropriate information. We also store feedback that users send to us. This feedback is used to administer and refine our service. We may also use the information to improve or promote this program. We will not publish your name in connection with any information you provide without your permission.
There may, however, be some instances where personal information about you will be collected indirectly because it is unreasonable or impractical to collect personal information directly from you. We will usually notify you about these instances in advance, or where that is not possible, as soon as reasonably practicable after the information has been collected.
Purpose of Collection
The personal information that we will collect and hold about you will depend on your interaction with us as a consultant. Generally, we will collect, use, and hold your personal information for the purposes of:
- providing products or services to you or someone else you know such as the clients you will refer;
- providing you with newsletters, information, and other communications;
- providing you with information about other services that we offer that may be of interest to you and the clients you will refer;
- involving you in promotions and other initiatives undertaken by us (i.e. The Millionaire’s Club);
- facilitating our internal business operations, including the fulfillment of any legal requirements; and
- analyzing our services and customer needs for future improvements of those services.
Failure to Provide Information
If the personal information you will provide to us is incomplete or inaccurate, we may be unable to provide you, or someone else you know, with the services you, or they, are seeking.
2. Access and Correction of Personal Information
You may request access to your personal information collected through our database at any time, by writing us a request. Please send an email at firstname.lastname@example.org and we will respond to your request within a reasonable period. We may decline a request for access to personal information in circumstances prescribed by the Privacy Act, and if we do, we will provide you with a written notice that sets out the reasons for the refusal (unless it would be unreasonable to provide those reasons). If, upon receiving access to your personal information or at any other time, you believe the personal information we hold about you is incorrect, incomplete or out of date, please advise us and we will update it. We will take reasonable steps to correct the information so that it is accurate, complete, and up to date. If we refuse to correct your personal information, we will provide you with a written notice that sets out the reasons for our refusal (unless it would be unreasonable to provide those reasons) and provide you with a statement regarding the mechanisms available to you to make a complaint.
3. Changes to this Privacy Statement
4. Complaints and Feedback
If you wish to make a complaint about a breach of the Privacy Act, Privacy Principles or a Privacy Code that applies to us, please contact us as set out below and we will take reasonable steps to investigate the complaint and respond to you.
REFERRAL POLICY AS OF OCTOBER 30, 2019
The Engineer must first apply and pass the screening for the Circle of Engineers (COE) Alliance Program before he can be eligible to refer and claim his referral fee.
Mustard Seed Systems Corporation reserves the right to screen and accept or reject any Engineers who apply in the Circle of Engineers (COE) Alliance Program.
All Engineers are eligible to apply in our COE Alliance Program EXCEPT:
1. Current employees, Business Leads, Branch Managers, Admins, Managers, Senior Managers, and Executive members of Mustard Seed Systems Corporation.
2. Individuals who are up to third degree relatives of any MSSC employees.
3. Engineers who applied but are not screened and approved by MSSC.
4. Engineers who are not in the COE Masterlist / database.
Referrals provided by the Engineers are subject for approval. For a potential business opportunity to be an eligible Referral, it must meet the following criteria:
- Referrals must be submitted to Mustard Seed Systems Corporation’s email, email@example.com. Verbal and other referrals not submitted to this email address will not be entertained and screened;
- Engineer must remain in a good standing with Company before and during the time of Referral, and after the revenue period;
- Engineer must be in a good relationship with the referred client;
- After the Referral is received, MSSC reserves the right to verify the business opportunity and Engineer agrees to assist with gathering the needed information before the Referral be considered eligible for any monetary reward. Personal and professional information, timeframe for opportunity, and known contact names of potential decision makers must be provided.
- Referrals must be closed within twelve months after the referral approved date.
- If Referral is also made by the Engineer to a competing entity of Company, MSSC reserves the right to refuse to pay the referral fee upon notice to the Engineer of ineligibility.
For existing COE members who are accredited before September 2019:
1. Engineer must ensure that he has submitted an updated application form to MSSC on or before November 15, 2019. Failure to comply will subject the Engineer for re-evaluation and he will receive a 5% referral fee for his closed sales (fee is valid starting September 2019).
2. For closed deals where the referral fee is not 5%, Sales Representative must refer his concern directly to our National Sales Manager for review and approval. Engineer will be informed by Sales Representative or BM/BL about the closed deal.
Claiming of Referral Fee
Starting November 2019, Engineer must submit his filled out Documentation Form directly to our Operations Manager for verification purposes. Contact Ms. Eralyn Manzon at +63(2) 8535-7333 loc. 220 or 321 or send an email to firstname.lastname@example.org. She will also notify the Engineer once the cheque is ready.
New Referral Fee Percentage
For closed business sales from eligible referrals starting September 2019, Mustard Seed Systems Corporation will pay a referral fee of five percent (5%) to the Engineers (fee is subjected to Tax)—provided all terms of this policy are met. The referral fee will be given ONLY via cheque named to Engineer within five (5) working days after the final payment is completed by the client.
This policy applies to the following engagements:
- Business Technology Solutions (CCTV, Access Control Devices, FDAS, Powerstations & Generators, Paging & Telephony, and Entrance Security Systems)
- Furniture & Design Solutions (Office Tables, Shelves & Cabinets, Office Chairs, Sofa, and Functional Art).
Nothing contained in this document shall constitute a promise of payment, contract for employment, or change in this status of Engineer as an Independent Engineer of MSSC. This policy may be modified or cancelled at any time at the sole discretion of Company.
COE TERMS AND CONDITIONS
The following are the Terms and Conditions for the COE Program as offered by MSSC. As an Engineer, you agree to abide and be bound by the COE Program’s Terms and Conditions for the duration of your involvement in the program.
- Skills Maintenance. All companies/engineers will ensure their sales and professional knowledge for MSSC’s software and hardware solutions are at par with the latest developments.
- Trademark Guidelines. The COEs will adhere to MSSC’s guidelines once they received the right to use MSSC’s trademarks on their website, promotional materials, and in any other resources.
- Ethics. The COEs will promote the ethical use of MSSC’s software and hardware products.
- Business Development and Growth Activities. The COEs will consistently promote MSSC’s software and hardware products as well as annually validate their alliance with MSSC.
Company’s / Engineer’s Membership Status
Together with the BMs, BLs, and Strategic Alliance Officer, MSSC will review the company’s/engineer’s membership status at the end of the calendar year. If the company/engineer has delivered the commitment required from partners at their current position and remain in good standing, partner status will be renewed the following year.
If a company/engineer has exceeded the needed commitment from partners at their current position, MSSC will likewise renew the status and benefits for the next calendar year. If a company/engineer has not met the required commitment from partners at their current position but attained a sufficient level to remain in the COE Alliance Program, MSSC will confirm a new partner status.
If company/engineer has not met the minimum commitment for the year, the partner status may be cancelled for the next calendar year.
Revoke/ Cancellation of COE Alliance Partner Status
Company/Engineer is at risk of losing their COE status if they stop meeting one or more of their program commitments or has breach one or more ethical guidelines and contractual requirements. If the COE status is cancelled, alliance will be terminated and the company/engineer can no longer use the COE position and all benefits thereof.
Changes to COE Terms and Conditions
MSSC reserves the right to review and amend these Terms and Conditions at their discretion as follows:
1. If MSSC considers that a change is likely to cause a minor impact on the company/engineer, MSSC may make the change immediately without notifying the company/engineer and;
2.If MSSC considers that a change is likely to cause a detrimental impact on the company/ engineer, MSSC will make the change after notifying the latter (by using the email address provided by the company/engineer).
Termination of the company’s/engineer’s alliance with MSSC COE Program may occur under the following conditions:
1. MSSC may terminate the COE Program anytime and will provide the company/engineer a 30 day prior notice through email.
2. MSSC may terminate an alliance in the COE Program if company/engineer has unsettled payments.
3. MSSC may terminate an alliance in the COE Program if company/engineer is in violation of the Terms and Conditions of this program or any contractual arrangement with MSSC.