You must be at least 18 years of age or access the Site under the supervision of a parent or legal guardian.

We grant you a non-transferable and revocable license to use the Site, under the Terms and Conditions described, for the purpose of procuring personal items sold on the Site. Commercial use or use on behalf of any third party is forbidden, except as explicitly permitted by us in advance. Any breach of these Terms and Conditions shall result in the immediate revocation of the license granted in this paragraph without notice to you.

Content provided on this site is solely for informational purposes. Product representations expressed on this Site are those of the vendor and are not made by us. Submissions or opinions expressed on this Site are those of the individual posting such content and may not reflect our opinions.

During the registration process you agree to receive promotional emails from the Site. You can subsequently opt out of receiving such promotional e-mails by clicking on the link at the bottom of any promotional email.

 

Terms and Conditions

 

Welcome to the mseedsystems.com website (the "Site"). These terms and conditions ("Terms and Conditions") apply to the Site and all of its divisions, subsidiaries, and affiliate operated Internet sites which reference these Terms and Conditions.

 

You confirm your understanding of the Terms and Conditions by accessing this Site. You shall not use this website if you disagree with the Terms and Conditions of use. The Site reserves the right, to change, modify, add, or remove portions of these Terms and Conditions of use at any time. Changes will be effective when posted on the Site with no other notice provided. Please check these Terms and Conditions of use regularly for updates. Your continued use of the Site following the posting of changes to these Terms and Conditions of use constitutes your acceptance of those changes.

 

USER SUBMISSIONS

 

Anything that you submit to the Site and/or provide to us, including but not limited to, questions, reviews, comments, and suggestions (collectively, "Submissions") will become our sole and exclusive property and shall not be returned to you. In addition to the rights applicable to any Submission, when you post comments or reviews to the Site, you also grant us the right to use the name that you submit, in connection with such review, comment, or other content. You shall not use a false e-mail address, pretend to be someone other than yourself or otherwise mislead us or third parties as to the origin of any Submissions. We may, but shall not be obligated to, remove or edit any Submissions.

 

ORDER ACCEPTANCE AND PRICING

 

Please note that there are cases when an order cannot be processed for various reasons. The Site reserves the right to refuse or cancel any order for any reason at any given time. You may be asked to provide additional verifications or information, including but not limited to phone number and address, before we accept the order.

 

We are determined to provide the most accurate pricing information on the Site to our users; however, errors may still occur, such as cases when the price of an item is not displayed correctly on the website. As such, we reserve the right to refuse or cancel any order. In the event that an item is mispriced, we may, at our own discretion, either contact you for instructions or cancel your order and notify you of such cancellation. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged.

 

TRADEMARKS AND COPYRIGHTS

 

All intellectual property rights, whether registered or unregistered, in the Site, information content on the Site and all the website design, including, but not limited to, text, graphics, software, photos, video, music, sound, and their selection and arrangement, and all software compilations, underlying source code and software shall remain our property. The entire contents of the Site also are protected by copyright as a collective work under Philippine copyright laws and international conventions. All rights are reserved.

 

APPLICABLE LAW AND JURISDICTION

 

These Terms and Conditions shall be interpreted and governed by the laws in force in Manila, Philippines. Subject to the Arbitration section below, each party hereby agrees to submit to the jurisdiction of the courts of the Philippines and to waive any objections based upon venue.

 

ARBITRATION

 

Any controversy, claim or dispute arising out of or relating to these Terms and Conditions will be referred to and finally settled by private and confidential binding arbitration before a single arbitrator held in Manila, Philippines. The arbitrator shall be a person who is legally trained and who has experience in the information technology field in the Philippines and is independent of either party. Notwithstanding the foregoing, the Site reserves the right to pursue the protection of intellectual property rights and confidential information through injunctive or other equitable relief through the courts.

 

TERMINATION

 

In addition to any other legal or equitable remedies, we may, without prior notice to you, immediately terminate the Terms and Conditions or revoke any or all of your rights granted under the Terms and Conditions. Upon any termination of this Agreement, you shall immediately cease all access to and use of the Site and we shall, in addition to any other legal or equitable remedies, immediately revoke all password(s) and account identification issued to you and deny your access to and use of this Site in whole or in part. Any termination of this agreement shall not affect the respective rights and obligations (including without limitation, payment obligations) of the parties arising before the date of termination. You furthermore agree that the Site shall not be liable to you or to any other person as a result of any such suspension or termination. If you are dissatisfied with the Site or with any terms, conditions, rules, policies, guidelines in operating the Site, your sole and exclusive remedy is to discontinue using the Site.

 

Shipping and Returns

 

Shipping

 

Mustard Seed Systems delivers for free within the city of its branches namely: Metro Manila, Cebu, Davao, Iloilo, and Cagayan de Oro.

 

Mustard Seed Systems ships across the Philippines through the customer’s preferred courier agency with applicable shipping cost.

 

For on stock items you will receive your order within 2-5 business days upon finalizing the full payment. For order basis items orders are delivered within 30-45 business days.

Returns

 

For software products, return is not applicable.

 

For hardware products that are on stock and you wish to return your item(s), you have 10 days upon receiving the item(s) to return your order. Send the item back in its ORIGINAL packaging. Please contact Mustard Seed Systems's Customer Service to initiate the return.

 

Client will cover the shipping charges for the return item.

 

Once Quality Control has inspected the returned item(s), we will aim to process your return within 5 business days.

 

Should you have any further enquiries, please feel free to contact Customer Service at customerservice@mseedsystems.com.

 

Payment Methods

 

MUSTARD SEED SYSTEMS offers a number of payment methods and provide you with all the best possible ways you can purchase from us using the payment method you are most comfortable with.

 

Credit Cards

We offer payment by secure credit card transactions. Your card number will be protected using industry-leading encryption standards. We assure a safe purchasing experience on our site.

 

If you are using a credit card which is not under your name, please email a scanned copy of the card to our email address: admin@mseedsystems.com

 

Debit Cards

We offer payment by secure debit card transactions. Your card number will be protected using industry-leading encryption standards. We assure a safe purchasing experience on our site.

 

If you are using a credit card which is not under your name, please email a scanned copy of the card to our email address: admin@mseedsystems.com

 

Cash on Delivery

We accept Cash on Delivery (COD). With this service, you can pay in cash to the authorized personnel of Mustard Seed upon receipt of your order.

 

Cheque Payment

You may send Cheque Payment to our office. With this service, we require clearing of cheque prior to delivery of your orders

 

Bank Deposit

Visit a branch of any of the banks’ below that is most convenient for you to make your deposit. Deposit the required amount into one of the following accounts with Account Name: Mustard Seed Systems Corp.

BDO – Beacon Plaza Branch

Account Number: 4660055062

Chinabank – Shaw Summit Branch

Account Number: 222-046141-4

 

RCBC Wack Wack Branch

Account Number: 1273011281

 

Please email a scanned image or photograph of your deposit slip to admin@mseedsystems.com . Please include the items you want to purchase, your name, e-mail address, and telephone number. Upon receipt of this e-mail, we will e-mail you the confirmation.

 

We will only process the order after we receive the copy of the payment slip together with the order # and the amount paid.

 

Mustard Seed Systems Philippines Cancellation Policy

 

We may cancel a purchase if the Product is not available for any reason. We will notify you if this is the case and return any payment that you have made.

We will usually refund any money received from the original mode of payment that you used.

Cancellation by Customer (Non-Faulty Product)

 

If you wish to cancel your order please contact our Customer Service Team by sending us an email at customerservice@mseedsystems.com or by calling us at (02) 5357333. Cancellation is not allowed for order basis items. Once an order has been dispatched it may not be cancelled.

Faulty Products

 

We warrant that:

·         The Product will be delivered undamaged in the quantities ordered.

·         The Product will conform to the manufacturer's latest published instructions as set out on the site or in our Product material at the time of your Order.

 

The Product is intended to be used strictly in accordance with the manufacturer's latest published instructions as set out on the Site or as on the Product itself. It is your responsibility to ensure that you use the Product strictly in accordance with those instructions.

 

Before delivery, we may make minor adjustments to material, color, weight, measurements, design and other features to the extent that they are reasonable.

 

We try very hard to deliver Products in excellent condition. However, if you tell us that the Product is faulty, you agree to keep the Product in its current condition available for us (or our agent) to inspect within a reasonable time.

 

In order to provide you with any remedies for a faulty Product, we may need your assistance and prompt provision of certain information regarding the Product, including:

·         You specifying with reasonable detail the way in which it is alleged that the Product is damaged or defective.

·         You providing us with the delivery note number and such other information as we reasonably require.

 

If you would like us to repair, replace or provide a refund for the Product where it did conform to the applicable purchase and we find that the Product has:

·         Been misused, abused or subjected to neglect, improper or inadequate care, carelessness, damage or abnormal conditions.

·         Been involved in any accident or damage caused by an incorrect attempt at modification or repair.

·         Been dealt with or used contrary to our or the manufacturer's instructions for the Product.

·         Deteriorated through normal wear and tear, after delivery by us, we may at our discretion decide not to repair, replace or refund you for the Product and/or we may require you to pay all reasonable carriage costs and servicing costs at our current standard fees and costs and charge this to your credit or debit card, or the payment details that you provided to us when you made your Order, and, to the extent permitted by law, we shall not be liable to you for any losses, liabilities, costs, damages, charges or expenses as a result.